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Tealight Hospitality Services Ltd

Tealight enables the best dining experiences for consumers and restaurants.

We’re solving two problems and, while each solution is mutually exclusive (thus avoiding chicken and egg), when combined they add greater value to either side of the equation:

1) From a consumer point of view there is growing mistrust and scepticism with traditional review sites as there are more exploits (“The shed at Dulwich” is one high profile example, #1 on TripAdvisor but doesn’t exist) combined with the fact 5 stars is a subject measure (5 for one person might be 2 for another).

2) From a restaurant angle, operators are facing increased property and ingredient costs, rising staff wages and a turbulent economy. Using consumer data gathered by our consumer app, we help restaurants reduce customer acquisition costs and increase average table spend by enabling them to deliver superior customer service.

We believe we fit SetSquared’s criteria:
– Our idea is knowledge based (Ben’s degree was hospitality, has worked in kitchens up to Sous Chef and Tom’s expertise is building scalable tech platforms)
– Our market has huge growth potential (despite turbulent economic times)

We anticipate the market is ripe for disruption (major cracks appearing between consumers, restaurants and review sites are evidence of this) and are open to outside help and support.

Our critical focus of Tealight for the next 12 months is: a) funding, b) acceleration and c) survival.

Some key KPI’s:
– Number of engaged users: 250
– Website traffic: 1,000+ page views
– Pre-seed funding: £100,000
– Latest product update: Version 1 shipped December 2017.

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